Returns/Exchanges Policies

We do not offer refunds. Eligible items may be exchanged; please contact us with your order number before sending an item back so we can confirm whether an exchange is available and provide instructions.

Candace Marquette Fine Art, one-of-a-kind Heirloom Wild Atelier collection pieces, and custom art are final sale. These items cannot be returned, refunded, or exchanged, except where required by law.

If an item arrives damaged or you receive the wrong item, please contact us so we can review the issue and help make it right.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges and refunds

We do not offer refunds or accept returns for a refund. If you would like to exchange an item, please contact us with your order number and the item you’d like to exchange. We’ll confirm whether the exchange is possible and provide instructions before you send anything back.

If your order arrives damaged or you receive the wrong item, please contact us so we can help make it right.

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Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Gift Card Policy

Gift cards can be used toward purchases at Heirloom Wild Home. Enter your gift card code at checkout to apply its available balance. If your order total is greater than the balance, you can pay the difference with another accepted payment method.

Gift card purchases are non-refundable, except where required by law. Gift cards cannot be exchanged for cash except where required by law. Please keep your gift card code secure and contact us if you have trouble using it.

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You can always contact us for any product questions at prettyyummykitchen@gmail.com.